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Posted
I tried to format eToken pro under PKI Client 4.55 but every time I got ;Reader or Token error' message box. Token work normally during regular tasks (ie cert generation).

What could cause such behavior and how to format eToken in this state ?
 
Posts: 4 | Registered: 28 December 2007Reply With QuoteReport This Post
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Dear Sir,
Check status of FIPS mode in eToken properties,is it On or Off ?
 
Posts: 64 | Registered: 17 May 2007Reply With QuoteReport This Post
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FIPS is ON and during formatting I use the right admin password.

I suspect that there was setted up initalization password. I tried to use all my known passes but unsuccessful.
 
Posts: 4 | Registered: 28 December 2007Reply With QuoteReport This Post
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Dear Sir,
If FIPS mode is on you had to give current pasword during initialization,If you not remembering the current pasword you can not initialze the eToken.
 
Posts: 64 | Registered: 17 May 2007Reply With QuoteReport This Post
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By the current password you mean the user or administrator password ? If so, I give correct one for 1000%, because I use them to log in to token successfully.
 
Posts: 4 | Registered: 28 December 2007Reply With QuoteReport This Post
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Dear Sir,
Current password does not mean user or admin password. when you go to parameter option during initialization there is colum of current password,pasword given to their during earlier initialization is current password.
 
Posts: 64 | Registered: 17 May 2007Reply With QuoteReport This Post
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I use correct current password, because any other causes Ivalid Password message. Unfortunately even if I give good current password I always got 'smartcard security object locked' message box.
 
Posts: 4 | Registered: 28 December 2007Reply With QuoteReport This Post
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Dear Sir,
Please ask your local distributer for the replacement of the eToken.
 
Posts: 64 | Registered: 17 May 2007Reply With QuoteReport This Post
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